Privacy Policy

1. Introduction

Protecting your personal data is a priority for Guillaume Farré. This privacy policy explains what information we collect, how we use it and what your rights are.

2. Data controller

Guillaume Farré
Artist - Automotive action painting
Address: 31000 Toulouse, France
Email: contact@guillaumefarre.com

3. Data collected

We collect the following data:

• Identity data: last name, first name
• Contact data: email address, telephone number, postal address
• Order data: purchase history, preferences
• Payment data: processed securely by Stripe (we never store your bank details)
• Connection data: IP address, browser type, pages visited

4. Purposes of processing

Your data is collected in order to:

• Process and deliver your orders
• Manage your customer account
• Send you information about your orders
• Improve our services and our website
• Comply with our legal obligations

5. Legal basis for processing

The processing of your data is based on:

• Performance of a contract: to process your orders
• Our legitimate interest: to improve our services
• Our legal obligations: accounting, invoicing

6. Recipients of the data

Your data may be transferred to:

• Stripe: for the secure processing of payments
• Carriers: for the delivery of your orders

We never sell your data to third parties.

Transfers outside the EU: Stripe Inc. is based in the United States. Data transfers are governed by the standard contractual clauses of the European Commission (Article 46 of the GDPR).

7. Retention period

Your data is kept for:

• Order data: 10 years (accounting obligations)
• Customer account data: 3 years after the last activity

8. Your rights

In accordance with the GDPR, you have the following rights:

• Right of access: obtain a copy of your data
• Right to rectification: correct your inaccurate data
• Right to erasure: request the deletion of your data
• Right to restriction: restrict the processing of your data
• Right to data portability: receive your data in a structured format
• Right to object: object to the processing of your data
• Right to withdraw consent: withdraw your consent at any time

To exercise these rights, contact us at: contact@guillaumefarre.com

9. Security

We implement appropriate technical and organizational measures to protect your data against:

• Unauthorized access
• Accidental loss
• Destruction or damage

Payments are secured by Stripe, certified PCI DSS Level 1 (the strictest security standard).

10. Cookies

Our website uses cookies to improve your browsing experience. You can configure your browser to refuse cookies.

Types of cookies used:

• Necessary cookies: Administration authentication cookie (gf_auth, 30-day duration)
• Payment cookies: Stripe cookies placed during checkout to secure the payment process

11. Changes

We reserve the right to change this privacy policy at any time. Any change will be published on this page with a new update date.

12. Contact and complaints

For any question about this privacy policy or the exercise of your rights:

Email: contact@guillaumefarre.com

If you believe that your rights are not being respected, you may lodge a complaint with the CNIL, the French data protection authority:

Commission Nationale de l'Informatique et des Libertés
3 Place de Fontenoy - TSA 80715
75334 PARIS CEDEX 07
Telephone: +33 1 53 73 22 22
www.cnil.fr